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20 Mar Automation in QuickBooks: From Rules to AI Agents—What’s Real and What’s Next

Posted at 18:42h in Blog by

If you’ve been hearing a lot about automation and AI lately, you’re not alone. Every conversation seems to come back to it. Most business owners are asking the same question: “Is this actually going to help me, or is this just more tech hype?”

The answer is… both. But only if you understand where the real value is.

If you’re wondering how AI could help your business, let’s connect!

Step 1: We’ve Already Been Using Automation

Automation in QuickBooks is not new. If you’re using bank rules, recurring transactions, or bank feeds—you’re already automating.

But these tools are rule-based, not intelligent. They do exactly what you tell them—nothing more.

 

Step 2: Enter AI—From Rules to Thinking Systems

Tools like ChatGPT, Claude, and Microsoft Copilot are not just following rules. They can interpret data, identify patterns, and make suggestions.

Instead of telling the system “If this, then that…” you’re now asking “Look at this data and tell me what matters.”  With QuickBooks Online, you get what could look like the following (summarized) and be able to then ask questions and have AI interpret the data!

Step 3: AI Agents—The Next Level

AI Agents act like digital team members. They can log into systems, review activity, flag anomalies, and generate reports.

A Real-Life Example (This Actually Happened)

As the Finance Chair of EO Boston, I needed to transition my role and document everything I had done in QuickBooks Online.

Instead of manually recreating everything, I created an AI agent that logged into QuickBooks, reviewed my audit log, filtered by my user, and summarized 12 months of activity. (see below, it prompted me to take over and login!) then it continued when I was finished…

It got me 80–90% of the way there in minutes—not hours.

The Result: What the Agent Produced

QuickBooks Online Activity Summary

User: Jeff Siegel | Organization: EO Boston Chapter | Period: Last 12 Months

  • Reviewed Profit & Loss and Balance Sheet reports
  • Entered/Edited various bills and invoices
  • Entered Various Journal Entries
  • Monitored cash balances and financial position
  • Categorized and corrected transactions
  • Performed monthly reconciliations
  • Reviewed and approved expenses
  • Monitored budget vs actual results
  • Reviewed audit logs for activity and controls
  • Prepared reports for leadership
  • Assisted with year-end and transition
Why This Matters

This was a simple use case—but the implications are much bigger.

You can now track what a bookkeeper is doing, create transparency with clients, and generate real-time summaries across systems.

You’re no longer guessing—you have visibility.

Step 4: The Tools That Make This Work

Automation doesn’t happen in isolation. It requires tools that connect systems together.

  • Zapier – simple app-to-app automation
  • Make – advanced workflow automation
  • Microsoft Power Automate – deep integration with Microsoft ecosystem
  • Microsoft Copilot Agents – intelligent automation across email, Excel, Teams

 

 

  • Zaptiva – emerging AI-driven automation platform

 

Step 5: Business Impact
  • Reduce manual data entry
  • Improve accuracy
  • Speed up month-end close
  • Surface insights faster
  • Free up time for advisory work

 

This doesn’t replace accounting—it enhances it.

Step 6: Where This Is Going

Routine bookkeeping will become automated. AI will handle first-pass reviews. Humans will focus on advisory and strategy.

How Siegel Solutions Can Help

At Siegel Solutions, we help clients identify automation opportunities, implement tools, and layer in AI—while maintaining the right level of human oversight.

If you’re curious what this could look like in your business, let’s have a conversation!

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Antonio Tony Martinez
Senior Partner Development Manager

Tony brings over 15 years of QuickBooks knowledge with him and has been recognized as a top performer year over year. Tony will play a critical role in helping our team grow your QB business by managing the relationship between Siegel Solutions and the QuickBooks Solution Provider Program. Tony is focused on optimizing results for strategic partners of all shapes and sizes.

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Noah

Noah Raney
Senior Account Payroll Manager

Noah is our dedicated Intuit Senior Account Payroll Manager who can help you find the right payroll solution for you and your business. He is well versed in all of the QuickBooks platforms being desktop/online/standalone and payroll has been his world since joining Intuit 13 years ago. Whether you are looking for ways to save on time, reduce inflated payroll costs or just get set up with the best discounts, he is here to help. Your success and satisfaction are of utmost importance!

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Sean McCaffery
Global Channel Sales Partnerships and Alliances Leader

Sean McCaffery has more than 15 years of experience leading channel sales and cloud solutions in the US and Internationally. Sean has held leadership positions with Avaya in Europe growing the channel business with resellers and distributors in key countries driving double-digit growth. He then joined Rackspace Technology and was instrumental in developing sales growth strategies in cloud adoption for customers and partners. Most recently, he ran channels at Dizzion responsible for dynamically growing and expanding the partner ecosystem through SaaS-based VDI solutions before joining Intuit. Currently, he runs the QuickBooks Solution Provider Program supporting the strong business that solution providers and ISV partners have established as well as finding new opportunities to drive emerging mid-market growth together!

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Gabor Terebesi
Payments Account Manager

Gabor Terebesi is an Account Manager with the Payments Team of Intuit for over 15 years. He works in the partner division for Intuit payments to ensure Intuit partners along with any clients of theirs are in the most suitable and financially cost-effective solution accepting payments through eCommerce, QuickBooks, mobile payments, or any other options necessary for their business.

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Aimee Garneau
Manager of Accounting Services

Aimee joined Siegel in 2022 as the Accounting Manager overseeing the accounting and bookkeeping team. Aimee brings 18 years of experience with increased responsibility with privately and publicly held companies. Her experience lies with SaaS-based companies as well as in healthcare, consulting, education and nonprofits. Prior to joining Siegel, she held accounting leadership positions with Waban Projects, Elastic Path, Moltin, and Ned Davis Research. Aimee loves partnering with business owners to establish financial reporting and results that promote growth and expansion. When Aimee is not working, she loves spending time with her family and friends and exploring all New England has to offer. She is also an avid Red Sox fan and enjoys going to Fenway Park when she can.

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Jeffrey Siegel
CPA, CEO

Jeff has spent the last twenty years working providing solutions to emerging growth businesses. After graduating from Northeastern University, he spent five years working with two multinational CPA firms in an auditor capacity building a foundation for understanding how business work. He later went on to work in various controller and CFO roles before starting Siegel & Associates (previously Siegel Financial Group) in 2000. In those roles, he sold a company to ADP, raised funds for a major expansion of a large regional IVF clinic, and helped set up accounting and financial structures for dozens of companies. Since starting Siegel & Associates, Jeff has worked with hundreds of clients providing accounting system solutions. Those solutions include setting up QuickBooks in a single-user environment putting in QuickBooks Enterprise in a 30-user environment and integrating various add-ons including inventory, CRM, and e-commerce. He is a Certified Public Accountant, a QuickBooks Pro Advisor, a QuickBooks Advanced Pro Advisor, and an Intuit Solution Provider certified in Enterprise Solutions, Point of Sale & QuickBase. Jeff is also a Microsoft Certified Systems Engineer

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Lori Swartz
Client Solutions Advisor & Professional Services

After graduating from Boston University, Lori spent eight years working in various managerial positions for two national companies. In those positions, Lori developed the skills necessary to manage multiple projects, clients, and resources. She later went on to work for a management company that handled over 25 real estate properties with multiple tenants. Lori joined Siegel Solutions in 2003 as a client services manager where she utilized her skills developed to manage multiple clients and multiple staff. She recently moved into the client support manager role where she is responsible for meeting with and onboarding new clients, managing and maintaining our technology stack along with QuickBooks setups, conversions, training, and consulting.

In her free time, Lori enjoys spending time with her family. She loves to travel, music, and theater.

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Janet Jodoin
Bookkeeping Associate

Janet joined Siegel Solutions in May of 2022 as an Associate Bookkeeper. In her younger years, while raising her family, she completed her degree in Business and she spent 20 years in the trades as a custom designer. Janet also has 16 years in corporate management. Her strong team support, training, and development led her to support and manage Human Resources. Janet's desire to change careers has led her to return back to bookkeeping at Siegel Solutions. In Janet's free time she enjoys spending time with her growing family. Her personal favorite is creative landscaping in her yard. She also enjoys working alongside her partner in construction and remodeling.

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Tricia Gullage
Associate

Tricia Joined Siegel Solutions in 2022 as a bookkeeper and works with our clients to keep their day-to-day bookkeeping in order. Tricia has 12 years of bookkeeping experience working for a large construction company for 10 of those years handling all their accounting and Payroll. She met Jeff our CEO while working there and decided she wanted to join our team.

When not working Tricia enjoys spending time with her family and friends. She recently moved up to the lakes region in NH and loves going to concerts, enjoying her time boating and snowmobiling.

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Ed Jaworski
Professional Services

With over 21 years of corporate experience at PeopleSoft Consulting, Sun Life Financial, and KPMG, Ed brings a big business approach to small business solutions. Prior to joining Siegel Solutions in 2022, Ed helped small businesses get the most out of QuickBooks for 21 years as a co-founder of SMB Partners and the founder of Solutions for Office Software.

Ed is an Advanced Certified QuickBooks® ProAdvisor, a Certified QuickBooks® Point of Sale ProAdvisor, a Certified QuickBooks Enterprise Solutions ProAdvisor, and a Certified SOS Inventory Consultant. Ed holds an MS in Computer Information Systems from Bentley University and a BS in Business Administration from Northeastern University.

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Debby Mono
Firm Administrator

Prior to joining Siegel Solutions in March 2023, Debby had been working in administrative and executive assistant roles for many years in various fields. Her extensive background in these positions has provided her with a range of skills and knowledge that are valuable in her new role as a Firm Administrator. She graduated from Suffolk University with a Bachelor's Degree.

Outside of work, Debby can be found at football fields or dojos cheering for her sons. She also enjoys hikes with her dog, Sawyer, reading, sports, and live music. She and her husband also love to entertain family and friends.

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Letitia Cote
Senior Associate

Letitia has an accounting degree and has been working in the Accounting/Bookkeeping industry for over 25 years. Tish is also an Acumatica Business Consultant. Outside of work, Tish has 4 grown children and 5 grandchildren, she loves to ski, hike, bike, and be outdoors. Tish has worked with Jeff for over 10 years.

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Andrea Alencar
Associate

Andrea graduated from Bridgewater State with a Bachelor's degree in Accounting. Andrea joined Siegel Solutions in 2022. Andrea has gained accounting experience working in various industries including a CPA firm, legal, hospitality, and telecommunications. Before coming to Siegel Solutions Andrea previously worked as a bookkeeper and staff accountant.

Andrea has 4 kids which keep her busy. Outside of work, Andrea enjoys spending time with her kids, being outside, cooking, and going to softball/baseball games.

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Mike Derrico
IT

I started my career in 1983 when I designed and built a device to share a computer program, written by the president of a local bank and his son, running on an Apple Lisa computer. The device allowed the large and expensive Lisa's computer to be shared with bank employees. With this program, and with my device, we started a company to market this unique solution to banks. At this point, computer networks were just starting to be used in businesses. I transitioned my efforts to providing support for migrating banking terminal/mainframe functions to the emerging Personal Computer networking platform. For the next decade, I worked with, and beta tested, numerous technologies to integrate the banking functions from dumb terminals into the now smart desktop computers. After working with a few small consulting firms, I started my own company focusing on providing I.T. support to SMBs. More recently I am now doing the exact opposite by helping customers migrate their PC applications and data from their local computers to The Cloud. A few years ago, I joined Siegel Solutions to add my years of I.T. experience to their firm.

In my spare time, I like to travel, fly my drone and, most importantly, spend time with my family. I also still enjoy tinkering with technology.

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Pat Jaworski
Associate

After spending most of her corporate career in the insurance industry, Pat joined a QuickBooks consulting firm providing bookkeeping services to several small companies. Late in 2022, that firm merged with Siegel Solutions, Inc., bringing Pat and her clients to the group. She provides services to clients in a variety of industries: fitness, construction, beauty, equine care, and medical billing, to name a few. She enjoys supporting her clients by keeping their financial records in good shape and allowing them to focus on growing their respective businesses.

Pat resides in the 495/MetroWest area with her husband Ed, daughter Abby and Duffy, their lovable, energetic golden retriever.

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John Brakey Campos

Senior Account
Payroll Manager

John has been with Intuit for over 18 years, serving in a variety of roles across the organization. For the past 8+ years, he has focused on payroll and workforce management solutions, helping clients streamline operations and make informed decisions. John is passionate about working directly with customers to understand their unique needs and recommend the best solutions to support their teams.

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DeeAnna Keyes

Sales and Marketing Associate

DeeAnna Keyes, has been our Sales and Marketing Associate since December 2023. She brings a wealth of experience, having worked at Intuit with a focus on Quickbooks Online and Quickbooks Desktop. With a robust sales history and a license as a real estate agent in Virginia, DeeAnna is a versatile professional. Outside of work, she cherishes family moments, indulges in camping with friends, and finds joy in entertaining at home with her husband and four children.

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Janice Kats

Associate

Janice Kats graduated from Carl Sandburg College with an Associate Degree in Accounting in 1992 and has been working in the accounting field ever since in various jobs doing AR, AP, payroll, office management, and bookkeeping before joining Siegel Solutions in late 2023.

In 2022, she made the decision to branch out on her own and started her own bookkeeping business, working from home.

She is a mom to 3 grown children and a grandmother to 5 grandchildren and enjoys spending time with her husband and two dogs and following her grandchildren in all of their sports.

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Alyssa Bradford
Firm Manager

Alyssa Bradford joined Siegel Solutions as Firm Manager in March 2025, bringing with her a strong background in operations management and a hands-on, "boots on the ground" leadership style. Known for her excellent communication skills and practical approach to problem-solving, Alyssa plays a key role in driving efficiency and fostering team collaboration at the firm.

She is a graduate of the University of Hartford and lives in Franklin with her husband and son, where they enjoy making the most of nice weather together as a family. In her downtime, Alyssa enjoys HGTV and Food Network shows.

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Cynthia Moncayo-Mena
Associate

Cynthia joined Siegel Solutions in March 2025 as an Associate. She has a Bachelor's in Accounting from New Jersey City University and over 10 years of experience in accounting.
She is married with two children and enjoys reading and exploring new places to visit!

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Jermaine Sanders
Associate

Jermaine began his accounting career in 2017 after earning his Bachelor's Degree in Accounting from Emory & Henry College. With seven years of industry experience, he brings a solid background in financial analysis, business taxation, and small business accounting. Jermaine is a QuickBooks Online Certified ProAdvisor and is currently pursuing his CPA designation. He joined Siegel Solutions in the summer of 2025.

Outside of work, Jermaine leads an active lifestyle. He enjoys attending football and basketball games, hiking, biking, and spending quality time with family and friends. A fan of great music, he also enjoys relaxing to the sounds of jazz and practicing the trombone.

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Miya "Yiting" Guan
Coop - Fall 2025

Miya joined Siegel Solutions this summer as a six-month Co-op. She is entering her senior year at Northeastern University and brings prior experience from a previous Co-op. In a short time, Miya has already proven to be a valuable asset to the team, thanks to her strong technical and financial skill set.

Originally from Shanghai, China, Miya has an older sister and a younger brother. Outside of work, she enjoys traveling, hiking, and going to the movies.

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Melissa Boyan
Senior Associate

Melissa is originally from Orrington, ME (outside of Bangor). She attended Husson College and graduated with her BS in Accounting and MS in Business. She currently lives in Levant, ME, with her husband, son, and their pets. She has 2 dogs and 2 cats! Melissa enjoys playing the Tenor and Alto saxophones in a local band, as well as crafting, particularly learning how to knit and crochet. Additionally, she teaches accounting classes.

She joined Siegel Solutions as a part-time Senior Associate in December 2025.

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Matthew Galligan
Associate

Matthew Galligan is from Pembroke MA. He received his Undergrad Degree from Stonehill University and is taking classes to become eligible for the CPA exam. He has 2 dogs, Sully and Finn. Matt enjoys any Boston sports as well as ATVs, snowmobiling and golf.

He joined Siegel Solutions as an Associate in December 2025.

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Beth Peter
Administrative Assistant

Beth earned her undergraduate degree from Westfield State University, focusing on Psychology, which supports her strong interpersonal skills and attention to detail in her day-to-day work.

She brings a thoughtful and organized approach to her role as Administrative Assistant. Originally from Boston, she has spent the past twenty years living in different parts of the country before returning to Massachusetts, where she now calls home.

Outside of the office, Beth enjoys spending time with her daughter, who is currently in college, as well as caring for her two cats. In her free time, she loves cooking and getting lost in a good book.

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